Shipping and Returns

Shipping times:

Orders to US customers generally take 2-6 business days once shipped within the USA.

Orders for Canadian customers normally ship within 2-8 business days of the order is placed. Shipping to Eastern Provinces takes about 3-4 business days and shipping to Western provinces can take 4-7 business days.

International orders generally take 10-15 business days but may be delayed by the customs of your country

Clothing 5-10 days
Pillows 5-10 days
Silk Scarves 5-15 days
Device cases 2-4 days
Pencil cases 5-10 days
Bags 8-12 days
Wall Art 2-4 days
Printed Fabric 5-10 days

 

Refund and Return Policy:

Custom printed orders are non-refundable. We do not stock pre-made products. All products are made when you place your order.

If there is an issue with your order we will be happy to work with you to come to a solution.  Since all of our items are handmade, there may be variations between or even within an order.

Items are not returnable due to sizing issues. Since all garments are printed and made-to-order, we cannot replace/remake a garment that was not ordered in the correct size. Please choose the correct size by referring to our measurement charts.

In order to resolve cases, we must be contacted within a reasonable amount of time from the product shipping date. For any issue regarding an order, we must be contacted with 10 days of the ship date for Canadian and US orders or within 15 days for international orders or we may not be able to help resolve the issue.

If there is an error with your order or if there are any changes you wish to make after your order has been placed, we require that you contact us within 8hrs of the order being placed or by the following business day if the order was placed over the weekend.